NCC Advocates Transparency and Accountability in AI Deployment for Consumer Rights

The Nigerian Communications Commission (NCC) has emphasized the importance of transparency and accountability in the deployment of Artificial Intelligence (AI) systems to address challenges facing the country.

Speaking at an event commemorating World Consumer Rights’ Day, themed “Fair and Responsible Artificial Intelligence for the Consumer,” Dr. Aminu Maida, the Executive Vice Chairman of NCC, called on AI developers to disclose the data, algorithms, and models used in their systems.

Maida stressed the need for responsible handling of personal data, adherence to privacy regulations, and transparency in AI operations.

He highlighted that consumers should have a clear understanding of how AI systems function and mechanisms to address issues or biases that may arise.

The adoption of Fifth Generation Technology (5G) in Nigeria has led to increased deployment of AI across various sectors. Maida emphasized the ethical adoption of AI, especially in critical sectors such as healthcare, finance, and transportation.

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He underscored the importance of AI operations being conducted within the bounds of the law, with respect for citizens’ privacy and rights, transparency, accountability, and without biases.

The NCC boss aligned with global trends, emphasizing that AI developers should ensure transparency in data usage and billing systems, enabling fair treatment for all consumers.

This transparency helps prevent biased decisions or discrimination, promoting inclusivity and equality.

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The event also featured a roadshow showcasing consumers’ rights to quality telecommunications services, emphasizing the significance of protecting consumer interests in an evolving marketplace.

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